Please note that due to the holiday peak season, we are unable to honor refunds for missed service commitments occurring through January 1, 2019.

After many years of searching for easy, cost-effective, and secure options for their members to ship valuable merchandise, JM Shipping Solution was created by Jewelers Mutual Group in 2017.

In August 2018, Jewelers Mutual acquired the business operations of TransGuardian, the technology and logistics partner who helped launch the platform. Together, the combined team looks to deliver additional enhancements in the future while providing the same great service today.

The acquisition also includes service centers, which feature locations in the New York and Los Angeles Diamond Districts.

The platform remains completely free to use, does not require any quotas, and is open to everyone.

Questions?

Please contact us or visit one of our service center locations:

  • Phone: 1.855.474.4756 or 1.877.570.7447 after 5pm CST
  • Email: shipping@jminsure.com
  • Web Conference: use the links below when invited to a conference
  • New York office
    • 580 5th Ave Ste 418
    • New York NY 10036-4701
  • Los Angeles office
    • St. Vincent Jewelry Center
    • 650 S Hill St Ste 519
    • Los Angeles CA 90013